Privacy Policy

At ChiroDuo, we take your privacy and data protection very seriously. This policy explains how we collect, use, and protect your personal information when you use our services, whether through our mobile clinics, main office, or by interacting with our website and appointment systems.

Who We Are

ChiroDuo is a mobile and in-office chiropractic care service based in Raleigh, North Carolina. We provide wellness solutions at home, in our main office, through mobile clinics, and for companies. Our website (https://www.chiroduo.com) is a key tool for booking appointments, receiving health information, and contacting us.

What Data We Collect

We may collect the following types of information when you interact with us:

  • Personal Information: name, email address, phone number, city, address (for home services), reason for consultation.

  • Browsing Data: cookies, IP address, device type, browser, time spent on the site, pages visited.

  • Sensitive Health Data: only when voluntarily provided by the patient during appointment booking or clinical evaluation.

How We Collect Your Data

  • Through our appointment booking form..

  • By using our contact forms or chat.

  • When you communicate with us via WhatsApp, social media, phone calls, or email..

  • Through the use of cookies and similar technologies on our website.

How We Use Your Information

We use your personal data to:

  • Process and manage your chiropractic appointments..

  • Contact you with relevant information about your appointment, treatment, or follow-up.

  • Respond to inquiries or requests made through our contact channels.

  • Improve the user experience on our website.

  • Comply with legal obligations and maintain clinical records securely and confidentially.

  • Send you health, prevention, and wellness-related communications—only with your consent.

Do We Share Your Information?

We do not share your data with third parties, except in the following cases:

  • With technology service providers (e.g., calendars, forms, payment gateways) who comply with privacy regulations.

  • When required by law, a court order, or a competent authority.

Under no circumstances do we sell, rent, or trade your personal information.

How We Protect Your Information

We implement technical and organizational security measures to protect your data, including:

  • An SSL-certified website.

  • Restricted access to information by authorized personnel only.

  • Use of strong passwords, platforms with authentication, and encryption.

  • Ongoing training for our team on data protection practices.

Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw your consent at any time.

  • Request information about how your data is used.

To exercise these rights, please contact us at: hola@chiroduo.com

Use of Cookies

We use both first-party and third-party cookies to:

  • Remember your preferences.

  • Analyze site usage.

  • Enhance browsing and user experience.

You can modify or reject cookies through your browser settings.

Changes to This Policy

ChiroDuo reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes through our website or the contact channels you have provided.

Last updated: April 2025

Questions?

If you have any questions or concerns regarding these terms, please contact us:
hola@chiroduo.com
+1 (984) 212-4382

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