{"id":53,"date":"2025-03-13T14:56:14","date_gmt":"2025-03-13T14:56:14","guid":{"rendered":"https:\/\/chiroduo.net\/?page_id=53"},"modified":"2025-04-22T17:18:14","modified_gmt":"2025-04-22T21:18:14","slug":"cancellation-and-refund-policy","status":"publish","type":"page","link":"https:\/\/chiroduo.com\/en\/politica-de-cancelacion-y-reembolsos\/","title":{"rendered":"Cancellation and Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"53\" class=\"elementor elementor-53\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c98366b e-flex e-con-boxed e-con e-parent\" data-id=\"c98366b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fcfda8b elementor-widget elementor-widget-heading\" data-id=\"fcfda8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">At ChiroDuo, we\u2019re committed to providing efficient and reliable service. To ensure respect for the time of both our patients and professionals, we\u2019ve established a clear cancellation and refund policy. Here's how it works in case you need to make changes to your appointment.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-341008a e-flex e-con-boxed e-con e-parent\" data-id=\"341008a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85229c5 elementor-widget elementor-widget-heading\" data-id=\"85229c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Appointment Confirmation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e1f5d9 elementor-widget elementor-widget-text-editor\" data-id=\"7e1f5d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"804\" data-end=\"963\">To secure your appointment, <strong data-start=\"851\" data-end=\"868\">50% deposit<\/strong>is required. This payment reserves your spot and helps us coordinate the provider's schedule for your session.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31720b9 elementor-widget elementor-widget-heading\" data-id=\"31720b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Rescheduling<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ff6bac elementor-widget elementor-widget-text-editor\" data-id=\"2ff6bac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"1005\" data-end=\"1151\">We understand that unexpected situations may arise. You can <strong data-start=\"1054\" data-end=\"1094\">reschedule your appointment<\/strong> without any penalty if you notify us at <strong data-start=\"1113\" data-end=\"1150\">least 24 hours in advance.<\/strong>.<\/p><ul data-start=\"1153\" data-end=\"1326\"><li class=\"\" data-start=\"1153\" data-end=\"1244\"><p class=\"\" data-start=\"1155\" data-end=\"1244\">To reschedule, simply reach out to our appointment coordinator via WhatsApp or phone call.<\/p><\/li><li class=\"\" data-start=\"1245\" data-end=\"1326\"><p class=\"\" data-start=\"1247\" data-end=\"1326\">Your appointment will be rescheduled based on availability at your chosen location.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a7752e elementor-widget elementor-widget-heading\" data-id=\"6a7752e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-852abb8 elementor-widget elementor-widget-text-editor\" data-id=\"852abb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"1355\" data-end=\"1523\">If you cancel <strong data-start=\"1366\" data-end=\"1422\">with more than 24 hours\u2019 notice,<\/strong>your deposit will be held as credit toward a future appointment. This credit must be used <strong data-start=\"1511\" data-end=\"1522\">within 30 days<\/strong>.<\/p><ul data-start=\"1525\" data-end=\"1640\"><li class=\"\" data-start=\"1525\" data-end=\"1595\"><p class=\"\" data-start=\"1527\" data-end=\"1595\">We do not offer cash refunds for voluntary cancellations.<\/p><\/li><li class=\"\" data-start=\"1596\" data-end=\"1640\"><p class=\"\" data-start=\"1598\" data-end=\"1640\">Only rescheduling credit will be provided.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0147add elementor-widget elementor-widget-heading\" data-id=\"0147add\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">No-Shows Without Notice<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b36b97 elementor-widget elementor-widget-text-editor\" data-id=\"3b36b97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"2156\" data-end=\"2193\">If you miss your appointment without prior notice, your deposit will be <strong data-start=\"1746\" data-end=\"1785\">non-refundable and non-transferable<\/strong>, as the provider\u2019s time has been specifically reserved for you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9b325a elementor-widget elementor-widget-heading\" data-id=\"e9b325a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellations by ChiroDuo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffac385 elementor-widget elementor-widget-text-editor\" data-id=\"ffac385\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"1912\" data-end=\"2087\">If ChiroDuo <strong data-start=\"1927\" data-end=\"1975\">needs to cancel or reschedule your appointment<\/strong> due to operational reasons or unforeseen circumstances (e.g., weather, technical issues), you will be offered:<\/p><ul data-start=\"2089\" data-end=\"2191\"><li class=\"\" data-start=\"2089\" data-end=\"2138\"><p class=\"\" data-start=\"2091\" data-end=\"2138\">A new appointment at no additional cost<\/p><\/li><li class=\"\" data-start=\"2139\" data-end=\"2191\"><p class=\"\" data-start=\"2141\" data-end=\"2191\">A full refund of your deposit, if preferred<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7c8c36 elementor-widget elementor-widget-heading\" data-id=\"a7c8c36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Special Cases<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9929df8 elementor-widget elementor-widget-text-editor\" data-id=\"9929df8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"2550\" data-end=\"2616\">If you\u2019re dealing with a medical emergency or a force majeure situation, please contact our team. We will evaluate your case and offer a compassionate and appropriate solution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-658688b elementor-widget elementor-widget-heading\" data-id=\"658688b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to Request a Change or Refund<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-592ad97 elementor-widget elementor-widget-text-editor\" data-id=\"592ad97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"3782\" data-end=\"3828\">You can contact us through:<\/p><p class=\"\" data-start=\"3782\" data-end=\"3828\">hola@chiroduo.com<br data-start=\"4467\" data-end=\"4470\" \/>+1 (984) 212-4382<\/p><p data-start=\"3782\" data-end=\"3828\">Our support team is here to help.<\/p><p data-start=\"3782\" data-end=\"3828\"><strong data-start=\"2608\" data-end=\"2633\">Last updated:<\/strong> April 2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>At ChiroDuo, we\u2019re committed to providing efficient and reliable service. To ensure respect for the time of both our patients and professionals, we\u2019ve established a clear cancellation and refund policy. Here's how it works in case you need to make changes to your appointment.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-53","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Cancelaci\u00f3n y Reembolsos - ChiroDuo Quiropr\u00e1cticos | Atenci\u00f3n M\u00f3vil en Carolina del Norte<\/title>\n<meta name=\"description\" content=\"En ChiroDuo nos esforzamos por brindar un servicio eficiente y confiable. 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